Privacy Policy

At My Pet Orbit, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information when you interact with our site:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when placing an order.
  • Non-Personal Information: Browser type, device, IP address, and browsing activity on our site.
  • Cookies & Tracking Technologies: To improve your shopping experience and personalize content.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Send order updates, promotions, and newsletters (if you subscribe).
  • Improve our website, services, and marketing.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with trusted third parties, such as:

  • Payment processors (to complete your purchase).
  • Shipping companies (to deliver your order).
  • Service providers who help us operate our store.
  • Legal authorities if required by law.

4. Data Security

We use secure technologies (SSL encryption, secure payment gateways) to protect your personal data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates.
  • Request deletion of your data (subject to legal obligations).
  • Opt out of marketing emails anytime by clicking “Unsubscribe.”

 

6. Cookies

We use cookies to:

  • Remember your preferences.
  • Track website traffic and performance.
  • Improve your shopping experience.
You can disable cookies in your browser settings, but some features may not work properly.

 

7. Third-Party Services

Our website may contain links to third-party services (e.g., PayPal, social media). We are not responsible for the privacy practices of these third parties.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date.